Requesting a Replacement Smartcard

Here's how to request a replacement smartcard:

1. Login to the Edenred Benefits site directly (https://login.edenredbenefits.com/) or through an employer-provided link.

2. Click on the My Account menu option and select Order History.

3. Find the current benefit month's order, and click Report Lost/Stolen. (If this is the first time you are being sent a smartcard by Edenred, the button will be Did Not Receive.)

4. You will be prompted to confirm your delivery address to make sure your new smartcard is successfully delivered.

5. A confirmation will display after clicking Submit Request. (Note: New smartcards should arrive within 5 business days of replacement request.)